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Service Administrator

Service Administrator
North West
Up to £20,000
28-04-2022 09:08 AM

Service Administrator


Up to £20,000



About the Client:

  • Our client, specialists in the Fire and Security industry, are seeking a hardworking and passionate Service Administrator based around the Oldham area to join their team on a permanent basis.


The Role:

  • Assess returned jobs on Alarm Master and generate revisits where required.
  • Request uplifts on return jobs where required.
  • Raise purchase orders for goods required for jobs (Once uplifts agreed for contracts which require additional funding)
  • Raise purchase orders for van stock replenishments.
  • Assist with invoice queries.
  • Provide limited holiday cover to the Service Coordinator / Call Planner.
  • Check portals are updated by engineers, updating where necessary.
  • Load certificates to portals where applicable.
  • Record POD’s in the POD log.
  • Receive incoming alarm activations and react in accordance with NSI guidelines.
  • Work as part of a team to deliver excellent service to the customer.
  • Comply with any other reasonable management instructions or ad-hoc duties.